FREQUENTLY ASKED QUESTIONS

Having questions is an important part of the build process. Maybe we can answer some of yours in advance.

What makes COBUS HOMES different from all the other builders out there?

More than anything else, pride, passion, and a commitment to the highest standards, both in building homes and collaborating with our clients. Attention to the details, customer service, and getting things right are the hallmarks of our service.

Do the homes we build come with a warranty?

Yes, absolutely, they do. We’re registered with Tarion Warranty Corporation and our homes come with a 7-year limited warranty.

Can we make changes to the house once the building process has started?

Changes are a part of the human experience, and we’re open to the idea of changes being requested once the build has started. It’s our intention to be as flexible and as accommodating as we can, subject of course to the type of change requested and how it may impact the timetable. Cost-effectiveness, feasibility, and impact on construction schedule are all important considerations that must be taken into account before changes are approved.

Can we visit our home while it’s being constructed?

Sure, you can come out to visit your home at any point during the construction process. That said, you’ll be required to notify us beforehand so that we may meet you on-site and advise you on any potential safety hazards or to provide you with any equipment you may need to keep your visit a safe one.

Will we be closing the deal on time?

We make every effort to complete our projects on schedule as it’s directly related to customer satisfaction, and by extension, our reputation. We’re careful to factor into the equation an extra time “buffer” in case of delays that may impact our completion dates. It seems that unforeseen delays can be a part of any major project, but most delays happen as a result of changes made to the original plan. As this is an on-going collaboration between the two of us, any potential delays will be discussed as they arise, and we would certainly communicate to you any delays that may arise as a result of third-party situations. All that said, we want, as much as you want, to get you into your new house on the agreed date of occupancy.